Trusted by clients from global brands to local charities
The system you rely on stopped being developed.
Whatever replaces it has to be maintainable, connected and yours, so the business is never stranded again.
Whatever we choose, we can't be stranded again.
Our cover sheets are still a hand-edited Word document.
Connecting our system to anything else is weak.
Simple changes need a workaround.
What changes for a broker or underwriter
Today
With a system you own
Today: Renewals, endorsements and claims tracked in someone's head.
With a system you own: An actions register and a worklist for each member of staff.
Today: Cover sheets edited by hand in Word.
With a system you own: Cover documents on letterhead, filled from the policy, with the right clauses.
Today: Agents ring for what the system already knows.
With a system you own: Agents check, manage and create policies in their own portal.
Today: A vendor that decides what changes, and when.
With a system you own: Code and data you own, on a standard stack another developer could support.
What we build for insurance
Client and policy administration
Clients, policies, renewals, insurers and binders in one place.
Agent portals
Agents access, manage and create policies themselves.
Documents
Cover sheets and letters generated from the record.
Claims and notification
One capture, with the insurer's reference kept on the case.
- Bascule Underwriting · Insurance
Insurance Agent Portal for BasculeUW
An insurance agent portal that centralises policy management, provides access to essential tools, and delivers industry news updates.
Customer portalsFileMaker 
Bascule Insurance · InsuranceNew Engaging Marketing Site
Using Webflow connected to FileMaker we worked with Bascule Insurance services to rebrand and rollout an engaging, modern and responsive website and customer portal.
WebsitesWebflowFileMaker
Bascule Underwriting · InsuranceOnline Insurance Management Agent Portal
We engineered an online portal for Bascule Underwriting, expanding their system to allow Agents the ability to access, manage, and create new insurance policies efficiently.
Customer portalsFileMaker
What clients say about working with us
Extremely satisfied. The team are extremely responsive, flexible, fast, and precise in all areas. We started together with a small project, and have since expanded the SoW significantly after the service and talent we got. 10/10, would recommend.
William HillCEO, Bascule Insurance Services LLCWorking with Neptune has been an exceptional experience from start to finish. Their dedication, expertise, and swift execution in developing our system left me thoroughly impressed. The seamless communication and willingness to go the extra mile demonstrated their commitment to delivering excellence. Overall, my experience with Neptune has been nothing short of outstanding.
Jacquie FreearPurchasing Manager Neptune is highly creative, diligent in research, and provides excellent suggestions. We have accomplished much and thoroughly enjoyed our real-time suggest-and-edit sessions. Neptunes' flexibility and adaptability have resulted in impressive productivity within tight time frames and with exceptional quality.
Craig CameronHead of R&DI highly recommend working with Neptune. The process is hugely collaborative and made the project a joy to work on. Their understanding of FileMaker is second to none and they always finds ways to solve challenges through creative design. They are organised, calm and diligent in their work, and will go above and beyond to deliver.
Mark HoldenManaging DirectorNeptune provided an excellent professional, knowledgeable service and offer exceptional value to any project. Thank you to Jordan and the Team.
Darren WilliamsProduct Owner, Solotech
Questions from brokers and underwriters
Yes. We set out the options, what staying put risks, and which is easier to maintain, so the decision can be made on paper.
Yes. It's built on a standard stack, documented, with the code and data in your name.